Privacy and Cookies Policy

COOKIES

HOW WE USE COOKIES

Cookies are very small text files that are stored on your computer when you visit some websites.
We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

THE FOLLOWING IS STRICTLY NECESSARY IN THE OPERATION OF OUR WEBSITE

This Website Will:

  • Remember what is in your shopping basket
  • Remember where you are in the order process
  • Remember that you are logged in and that your session is secure. You need to be logged in to complete an order.

 

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).


HOW WE USE COOKIES

Cookies are very small text files that are stored on your computer when you visit some websites.
We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process. You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

FUNCTIONAL COOKIES

This Website Will:

  • Offer Live Chat Support (If available)
  • Track the pages you visits via Google Analytics

 

TARGETING COOKIES

This Website Will:

  • Allow you to share pages with social networks such as Facebook (If available)
  • Allow you to share pages via Add This (If available)

 

DATA SHARING

This Website Will Not:

  • Share any personal information with third parties.

 

WHAT TO DO IF YOU DON’T WANT COOKIES TO BE SET

Some people find the idea of a website storing information on their computer or mobile device a bit intrusive, particularly when this information is stored and used by a third party without them knowing. Although this is generally quite harmless you may not, for example, want to see advertising that has been targeted to your interests. If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set; but you need to be aware that you might lose some functions of that website. Find out more.

HOW WE COLLECT AND USE INFORMATION

This privacy statement describes how UM Products collects and uses the personal information you provide on our Web sites. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information. 
Please contact us at support@bathmatedirect.com for any queries.

COLLECTION AND USE OF PERSONAL INFORMATION

  • We collect the following personal information from you
  • Billing/Financial Information such as credit card number, and billing address
  • Contact Information such as name, email address, mailing address, phone number

As is true of most Web sites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

 

WE USE THIS INFORMATION TO:

  • Fulfill your order
  • Send you an order confirmation
  • Assess the needs of your business to determine suitable products
  • Send you requested product or service information
  • Send product updates or warranty information
  • Respond to customer service requests
  • Send you a catalog
  • Send you a newsletter
  • Send you marketing communications
  • Respond to your questions and concerns
  • Improve our Web site and marketing efforts
  • Conduct research and analysis

 

CHOICE: OPT-OUT:

You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact us at support@bathmatedirect.com

 

INFORMATION SHARING:

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties. 
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us. We may also disclose your personal information as required by law such as to comply with a subpoena, or similar legal process. when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. 
If is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. to any other third party with your prior consent to do so.

 

LINKS TO OTHER WEB SITES:

Our Site includes links to other Web sites whose privacy practices may differ from those of DX Products Ltd. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.

 

SECURITY:

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our order forms, we encrypt the transmission of that information using secure socket layer technology (SSL). 
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. 
If you have any questions about security on our Web site, you can contact us at support@bathmatedirect.com

 

ADDITIONAL POLICY INFORMATION:

Our Web site includes Widgets, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions, music, etc). Personal information, such as your email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

 

CORRECTING AND UPDATING YOUR PERSONAL INFORMATION:

To review and update your personal information to ensure it is accurate, contact us.

 

NOTIFICATION OF PRIVACY STATEMENT CHANGES:

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

 

CONTACT INFORMATION:

You can contact us about this privacy statement by writing or email us at the address below: 
DX Products Limited, 
Unit 1 Horbury Junction Industrial Estate 
Caldervale Rd 
Horbury 
WF4 5ER 
UK 

Email: support@bathmatedirect.com
Money back

60 DAY MONEY-BACK GUARANTEE, NO QUIBBLES!

It can be difficult to know whether to believe everything that’s said about hydropumps. We think the best way to reassure you is to let you see the results for yourself. When you buy through this website, we offer a complete 60-day refund policy.

If you’re not satisfied by how your Bathmate hydropump performs (though we’re absolutely sure you will be), you can return it for a full refund, absolutely no questions asked. With users typically seeing great results after about a month of regular use, you’ll have more than enough time to see the real effects of our penis pumps.

  • 60 DAYS TO DECIDE

  • NO QUESTIONS ASKED

  • FULL MONEY REFUND

Terms

This offer is only valid on pumps purchased through this site (www.officialhydromaxpump.com). 60-day period is applicable from the date of purchase, provided on the order confirmation. If you claim a refund for your first 60 days and later decide you want to re-purchase, this offer will no longer be available. This is necessary to avoid abuse of the offer.

SHARE YOUR EXPERIENCE

Do you have a Hydromax success story you’d like to share?
Tell us about it

Tell Us About Your Hydromax Experience

Let us know about your experience with our products.


How We're Handling Covid-19

Understandably, a lot of people have asked how we're handling the current situation with Covid-19/ Coronavirus. I want to assure you that we're taking all reasonable precautions, going above and beyond current government recommendations, with many of our staff working from home.

We always work to maintain a large stockpile of our pumps and other products when possible, to minimise disruption in the case of events like this. All of our pumps are made inside our UK factory, where we're taking heightened safety & hygiene measures to ensure the safety of our staff and customers. We're following the situation, with regular meetings to stay on top of any developments.

As a personal message, I hope you're staying as safe as possible, wherever you are.


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